Questions & answers

A Lovespoken invitation is a custom, one-minute animated film created for your wedding. It brings together your names, wedding details, beautiful visuals, music, and a professionally written message chosen to fit your celebration.

About a minute. Long enough to feel special, short enough to keep your guests watching.

Absolutely. Every design has a film you can preview before you order. Explore the collection to see each design, try different colors and messages, and hear the available music.

It's your own custom web page for your wedding, designed to match your Lovespoken invitation. Guests can watch your film, RSVP, choose their meal, and find your wedding details, while your RSVP dashboard keeps track of every response. It's an optional add-on to your invitation.

Guests simply open your RSVP link, watch your invitation, and respond from the page. You can allow plus-ones, collect meal choices, and ask additional questions if you choose.

No. There's nothing to download and no account to create. Your RSVP link opens in any web browser and works on phones, tablets, and computers.

Your RSVP dashboard is where you manage your guest list and track your RSVPs. See who's attending, who can't make it, plus-ones, meal choices, and guest responses as they come in.

Yes. You choose whether to allow plus-ones and whether to collect meal choices. Your dashboard keeps track of them automatically as guests respond.

RSVP plans are available for up to 50, 150, or 250 guests. Your guest limit includes plus-ones, so each person attending counts toward your total. Need more room later? You can upgrade your plan from your dashboard, and your additional guest spots become available right away.

Yes. Your guest responses are private and can only be viewed through your dashboard. We never sell or share your guests' personal information — see our Privacy Policy.

We'll send you a secure sign-in link by email. Just click the link to access your dashboard. No password to remember. If your link expires, you can request a new one from the sign-in page.

Yes. You can export your guest list as a CSV file from your dashboard, including attendance, plus-ones, meal choices, email addresses, and notes.

Your RSVP page stays live through your wedding and for a short time afterward. It closes to new responses about 30 days after your wedding and is retired about 60 days later. You'll always have your invitation video to keep and share.

You can share your invitation however you like. Send the video by text, WhatsApp, email, social media, or any way you choose. If you have a Lovespoken RSVP page, your dashboard also includes a share button for sending your custom RSVP link.

Absolutely. Your invitation video is yours to share however you like. Send it directly to your guests by text, WhatsApp, email, or social media. The video works on phones, tablets, and computers, with no app required.

Your guests will receive your custom RSVP link instead of the video file itself. From that page, they can watch your invitation, RSVP, choose their meal, and find your wedding details. Your RSVP dashboard provides RSVP tracking, so you can see every response and meal choice in one place.

Yes. Your finished invitation is available as a video file that you can download and keep. You can share it directly or save it for your own records.

Yes. Your invitation video can be shared on social media just like any other video. You can also send it by text, WhatsApp, email, or any other service you use.

Choose a design from our collection, preview the film, and select your color, message, and music. When you're ready, continue to checkout and enter your wedding details. We'll use those details to personalize your invitation.

Your personalized invitation is delivered within 3–5 business days of placing your order. During peak seasons, delivery may take up to 7 business days. We'll email you as soon as your invitation is ready to share.

Need your invitation sooner? We can often accommodate rush orders for an additional fee. Contact usbefore ordering with your wedding date, and we'll let you know what's possible.

You can choose your invitation design, color, message, and music. After ordering, you'll provide your names, wedding date, venue, and other details that appear in your invitation.

No. Every design comes with professionally written messages, so you can choose the words that feel right for you. We'll personalize your chosen message with your names and wedding details.

Yes, within the revision period included with your order. If you decide you'd like to change certain details, we'll make the included revisions before your invitation is finalized. See our Refund & Revision Policy for full details.

Some changes may be possible depending on where your order is in production. Contact us as soon as possible if you need to make a change. Once production has begun, certain changes may require additional work.

Absolutely. Choose from our curated collection of songs and preview the available tracks to find the one that feels right for your invitation.

Yes. If you add an RSVP page, you can upload your own MP3, WAV, or M4A file, up to 20 MB, from your dashboard after your invitation is delivered. Your uploaded song can be played from your RSVP page, and you can change it, turn it off, or remove it anytime.

No problem. If you have an RSVP page, you can update your music from your dashboard whenever you'd like. Your other invitation and RSVP settings will stay the same.

Each invitation design has its own price, which you'll see when you browse the collection. The RSVP page is an optional add-on, with plans based on your guest count. RSVP plans start at $49.99 for up to 50 guests.

Yes. Payments are securely processed by Stripe. Your card information is handled directly by Stripe, and Lovespoken never sees or stores your full card number.

Yes. We welcome couples from around the world. Payments are processed securely through Stripe, and you can pay with an accepted card from your country. If you're unsure whether we can accept an order where you live, just contact us.

Your order includes one round of revisions, so you'll have a chance to review your finished invitation and request corrections to your details. Because every invitation is made specifically for you, refunds are handled on a case-by-case basis. See our Refund & Revision Policy for the full details.

We'll make it right. If you notice a mistake in your names, date, venue, or other wedding details, that's exactly what your included revision is for.

We're here to help. Email us at hello@lovespoken.com or use our contact page. A real person will get back to you, usually within one to two business days.